Moxibustion Arthritis Warm Patch

NuanGongBao Moxibustion Infrared Patches provides 3 different types of health benefits, which is Moxibustion, Hot compress and Physiotherapy and every herb is unique to regulate any kind of joint issues.

No, our product’s ingredients are 100% natural, and our moxibustion  patches are recommended for longer term.

The herbal formula of Moxibustion Arthritis Patch is formulated to relieves joint and muscle pain ,regulating qi-flowing, promotes blood circulation,eliminates accumulated fluids, promoting tissue regeneration.

Yes, Moxibustion Arthritis Patch is 100% natural, without any additional chemicals or external substances. It has been proven safe by the International Organization for Standardization, ISO 9001 and ISO 13485, as indicated by an official letter confirming its quality , safety and the absence of harmful or restricted ingredients..

Yes, we do provide free delivery to Malaysia, except for Sabah and Sarawak are required to pay an additional RM 6 for every Cash on Delivery parcel.

Apply it at the specific acupoint for optimal results,each different area of pain has different specific acupoints. Please contact our professional customer service for further details.

We accept online payments via Stripe, DuitNow, and Shopee. Additionally, Cash on Delivery (COD) is available for selected areas.

For orders within West Malaysia, the shipping fee is RM6 for paid delivery and RM12 for COD parcels. For orders to East Malaysia, the shipping fee is RM16 for paid parcels and RM24 for COD parcels. Please note that Shopee orders may have different shipping arrangements.

Shipments within West Malaysia generally arrive within 3-5 working days, while shipments to East Malaysia typically take 7-9 working days.

Yes, we offer international shipping to Singapore and Indonesia. International shipments are generally completed within 7 working days.

International shipping costs will be offered based on the latest rates provided by our courier partners, Ninjavan and J&T.

Yes, a tracking number and order confirmation will be emailed to you once your order has been processed and shipped.

You can track your order using the provided tracking number on our website or directly through our courier partners’ websites.

Returns will only be entertained if the parcel is proven to be completely broken (the aluminum wrapper is opened/unsealed) when received from the courier. Mild dents and damage on the external box packaging will not be refunded as they are meant to protect the infrared patches inside the aluminum wrapper.

Only items purchased directly from Old Profession Healthcare Resources Sdn. Bhd. are eligible for a refund. Counterfeit products purchased from other platforms not handled by us will not be entertained.

The item must be purchased within 14 days from the order received in the Old Profession system.Product usage must be less than 30% of the total amount of patches purchased (1 box = 10 patches). Refunds due to unreasonable excuses are capped at 50% of the purchase price.

Customers must ship the balance of the product back to our office at their own expense for checking to proceed with a refund.

Once the warehouse team receives and checks the item balance from the customer, a refund of up to 50% of the purchase price will be issued within 14 days.

The company reserves the right to not issue a refund if the item received is in bad condition (the aluminum wrapper is opened/unsealed).