Frequently Asked Questions

Old Profession is a brand that specializes in Traditional Chinese Medicine (TCM) products and natural healthcare solutions.

We offer a range of TCM products including herbal teas, patches, and supplements designed to promote health and well-being.

Our products are available for purchase on our official website, as well as on online platforms such as Shopee Malaysia.

Yes, all our products are made from natural ingredients and are safe for consumption. Our products are also approved by the KKM Ministry of Health Malaysia.

Yes, we offer international shipping to select countries. Please check our website for the list of countries we ship to.

We accept online payments via Stripe, DuitNow, and Shopee. Cash on Delivery (COD) is also available for selected areas.

We accept returns for damaged or defective products. Please refer to our Returns and Refunds policy for more details.

You can contact our customer support team via email at [email protected] or through our official social media channels.

Yes, we offer wholesale and bulk purchasing options for businesses. Please contact our sales team for more information.

While our products are generally safe for all ages, we recommend consulting with a healthcare professional before using them for children or elderly individuals.

Yes, our products are suitable for vegetarians and vegans as they are made from natural plant-based ingredients.

Yes, once your order has been processed and shipped, you will receive a tracking number via email to track your shipment.

Yes, we offer gift wrapping services for an additional fee. Please contact our customer support team for more information.

No, we do not test our products on animals. We are committed to cruelty-free practices.

Yes, you can request instant delivery through Lalamove or Grab for customers within Klang Valley. Please note that the cost of this delivery method shall be borne by the buyer upon checking the price in the app.